Senior Manager - Life Insurance Operations

Basic Information

Ref # INS016241

Location Gurgaon 22 A IN - Office

Date Published: Monday, November 7, 2022

Band 4D

Points 600

Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.


Inviting applications for the role of Senior Manager - Life Insurance Operations


Responsibilities
:

•    Drive Continuous Improvement
•    Develop a strategy for team to reach organization goal
•    Communicate clear instructions to team members
•    Monitor team members and able to provide mentorship whenever needed
•    Manage the flow of day-to-day operations
•    Create reports to update the company on the team's progress
•    Rapport building with the internal & external stakeholder
•    Take care of any issues that arise during shift promptly and professionally, seeking advice from the duty manager where vital
•    Ensure that the highest possible levels of customer service are delivered at all times
•    Assist the Manager as and when vital to make the business run effectively and efficiently
•    Ensure the team serves all products to company and brand specification


Qualifications:

Minimum qualifications

•    Proven experience in Insurance Operations and backend operations for Life Insurance products (Claims/Customer Service/ Policy Admin)
•    Should have worked in Team Handling/ people facing role. Proven track record for leading 20 to 25 resources and keeping an engaged workforce
•    Graduation in any stream except B.Tech and Technical Graduation & Law
•    Insurance knowledge and ability to understand and interpret Insurance terminology
•    Proficient with MS Excel, MS Word, MS PowerPoint
•    Ability to do root-cause analysis for process gaps highlighted
•    Collaborative approach towards resolving the issues with partners & peers/sub-process areas
•    Ability to crunch data, possesses data driven & fact based approach

Preferred qualifications

•    Good analytical and problem solving skills
•    Ability to communicate verbally and through emails/Phones with businesses
•    Proven track record to build effective working relationships with clients & internal partners
•    Project Management and ability to manage several priorities
•    Positive attitude with a focus on continuous operational improvement and an open mind to change
•    Highly motivated and committed!
•    Passion for working with people!

Comments

Popular posts from this blog

Inviting applications for the role of Training Manager – AP English

AP - Vendor Master Data – Process Associate - German – Remote RO

Senior Manager - Black Belt | Genpact hiring |